Welcome to Our Help Site

• Can I get a pricelist for your Constantia branch?
• Can I get a pricelist for your Parkhurst branch ?
• What is the contact details for Africology spa?
• Where are Africology's branches located?

• Does Africology Test Products on Animals?
• Is Africology a Natural Brand?
• What is the difference between the brown and white bottles?

• Do You Offer Discounted Rates for Corporate Gifting or Bulk Orders?

• How will my spa voucher be delivered if I purchase it online?

• Do You Offer Gift Wrapping for Orders?

• Do You Offer International Shipping for Business Orders?

• Can I Use More Than One Code Per Order?
• Can I Use My Online Points at Africology Spas
• How Can I Redeem My Reward Codes?
• How can I use my points for discounts on my order?
• How Do I Check My Loyalty Reward Points?
• How long will my Africology VIP tier status be valid?
• When do my points expire?

See all articles in Loyalty & Rewards →

• Are Shipping Costs Included in the Price?
• Do you ship outside of the South Africa?
• How long does it take to get my shipment?
• Why is my order taking so long?

• Order History

• Does Africology Offer Private Labelling Services?

• Which Africology products are best for oily or problematic skin?
• Which Africology products are recommended for anti-aging?

• Product return

• How do I review a product I purchased?

• My reward code isn’t working at checkout. How can I resolve this?

• Can I Train with Africology as a Therapist?

• Are Africology products available in the UK?

• Does Africology allow third-party online sales of its products?