Loyalty & Rewards
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Can I Use More Than One Code Per Order?
Only one code can be redeemed per order on our online store. Please note that reward codes are applicable to orders of R500 or more and cannot be used on sale or bundled items. If you have additional questions, our support team is happy to assist! -
Can I Use My Online Points at Africology Spas
Reward points can only be used for online orders placed through our official website, www.africologyspa.com. Unfortunately, they are not redeemable at our physical spa locations. If you need further assistance, please feel free to reach out to us! -
How Can I Redeem My Reward Codes?
Reward codes can be redeemed on orders of R500 or more. Please note that reward codes cannot be applied to sale or promotional items, nor to bundled items. Log in to your account here to view your rewards. If you have any other questions, our support team is here to help! -
How can I use my points for discounts on my order?
As you accumulate points, you can redeem them for a reward code to receive discounts on your order. Here’s how your points translate into rewards: - 1,000 points: R100.00 off - 2,000 points: R200.00 off - 3,000 points: R300.00 off - 4,000 points: R400.00 off - 5,000 points: R500.00 off Please n... -
How Do I Check My Loyalty Reward Points?
To view your reward points, simply log in to your account on our website. Once logged in, navigate to the "Rewards" section to see your points balance and available rewards. Log in to your account here. If you need further assistance, feel free to reach out to our support team. -
How long will my Africology VIP tier status be valid?
Once you unlock an Africology VIP tier status, you’ll remain in that tier for one year from the date it was unlocked. To maintain your status—or even move up to a higher tier—keep interacting with our rewards program and making purchases throughout the year. If you have additional questions abou... -
Your points will expire after one year of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, etc.
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Where can I find my reward codes?
You can view your reward codes by logging into your profile on our website. Once signed in, navigate to the "Rewards" section to access your reward codes and seeds. Log in to your account here. For further assistance, please feel free to contact our support team!